Contact
One address, read by one person. There is deliberately no form: a form would mean collecting your data, and we hold as little as we can.
◆ Challenging a figure
This is also the correction and dispute route. Send the page address, the figure, its date, and what you believe the correct value is. Retailers get the published figures we used.
Corrections are published on the affected page and on the methodology page, dated, with the previous wording kept.
What to expect
Replies are usually same day, always within a week. Data questions get an answer with the underlying figures. There is no press office, no PR contact and no phone number.
There are no analytics here of any kind, and no cookies, so there is nothing for you to consent to. One thing is kept: the server's access log, a line per request carrying your IP address, held 90 days and then deleted by the storage itself. The privacy pagesays what is in that line and what it is for.